Reviews

Great service

Thankful to have my truck after 11 months!! Not a negative reflection on the dealership but the realistic process of ordering a new truck in 2022.

The dealership had to repair my truck when a member of the dealership hit my truck with a forklift when it was in the middle of the parking lot with nothing else around. The dealership sent my truck to another location to have the bumper, headlight, front quarter panel, fog light and headlight cover replaced. I was told this would take no more than 3 days total and after complaining on day 5 I was able to get it by the very end of the day. If I had not complained it would have been the following week before I would have received it back. I had to crawl under the truck the next morning and adjust the fog light because it was horribly our of adjustment only hitting about 2 feet in front of the truck. I had oil cooler lines changed along with the oil at the same time where the dealership only offered a small discount for the cooler lines. One more thing my truck was in there for a faulty starter which I had my truck dropped off the first morning in the very back of the lot. This is the 2nd time something like this had happened to me at Schultz. The first time was when I had my truck in for deer damage and once finished they were lowering my truck from their lift and my truck fell off at about a 3 foot fall. This caused a severe amount of damage which required several more weeks of repair before getting it back. Now you see why I can not recommend them.

Work was performed in a timely manner.

Good

Very friendly and helpful

I had winter tires put on and they took care of me and my SUV very well, service advisor Robert was very nice and the service technician Andrew was spot on with my SUV

NICE FACILITIES, NICE VISITOR LOUNGE GOOD SERVICE

Service Department at Shults Chevrolet always does a great job.

quick and efficient turn around.